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.tip

· one of the small things

If the fix is 'wait', it should not page

An alert that clears itself before anyone could act on it trains on-call to ignore the pager. Wait it out with a for clause, and if it always clears within five minutes, make it a ticket instead of a page.

for: 10m

Page for things a human has to deal with in the next fifteen minutes. Everything else goes to a channel and gets looked at in the morning.

observabilitysre